At TrackAbout, you'll work with a first-class team of passionate, friendly, fun and highly-skilled developers. Check out our blog for some of our dev-related posts. You'll have opportunities to be mentored and learn from seasoned pros. You'll learn our Agile practices.
You'll be a problem solver and a tool-creator for the Support Team, who in turn helps our customers. When there are questions that require knowledge of the code, you'll find the answers. When a manual process is slowing them down, you'll find a way to automate it. They will rest laurels at your feet and carry you on their shoulders, but probably not simultaneously. In short, you'll use your coding-fu to make life better for our Support Engineers as well as our customers.
You will:
- Help triage issues with the Support Team
- Automate routine tasks whenever it makes sense
- Query SQL databases to troubleshoot issues
- Assist customers with integrations between their systems and ours
- Understand the source code well enough to answer questions in clear terms to the Support Team and customers
- Document common processes as needed
TrackAbout is dedicated to keeping up with the latest technologies, practices, patterns and tools related to software development. We take time out to share our knowledge with one another and improve our skills.
Stuff we use includes: .NET 4.5, Microsoft SQL Server, jQuery, Backbone.js, Xamarin, ReSharper, Mecurial DVCS, MassTransit Lean Service Bus, Jenkins CI, VersionOne, Trello, MediaWiki, WCF and RESTful web services, RhinoMocks, Ninject, NHibernate.
Although the bulk of our products are built with Microsoft technologies, we use other stuff wherever it makes sense. Examples include Jenkins, Zenoss, Mediawiki, RhodeCode and a handful of other services running on Linux.