TokBox is looking for a passionate candidate to architect and build our OpenTok Developer Experience. The successful candidate will inherit our newly re-launched developer dashboard, registration flow, website, and documentation materials, and sculpt them into a suite of developer onboarding and retention master classes.
We are looking for a software engineer who understands that a successful platform can be demoed in minutes, but takes good docs, a strong community, and the right tools to master.
Responsibilities:
- Develop an end-to-end onboarding framework that will be refined and iterated on to within an inch of its life
- Develop the marketing website including optimizing the website for SEM, SEO, and other customer acquisition campaigns
- Extend the existing documentation component of the website to include new tutorials, conceptual documentation, and other education collateral
- Build sample apps and other collateral that demonstrates best practices in using the OpenTok platform
- Support, and develop, the billing infrastructure as new requirements emerge
- Aid the customer support team with the development of tools for developers
- Implement feature additions to the developer dashboard